If the sync isn’t recent, insert the dongle. The time of your last sync appears below the tracker name. To quickly check the last time your tracker synced, tap or click Account.
Occasionally you’ll receive a prompt to insert the dongle a moment before Bluetooth finds your tracker and syncs.
If your Bluetooth signal seems unreliable, consult the device manufacturer or Microsoft for troubleshooting tips. (For Blaze, plug the tracker into the computer via the charging cable.) It’s possible that the signal is compromised only temporarily and you’ll be able to sync later without the dongle or charging cable. If your tracker is paired but you’re still unable to sync, insert the wireless sync dongle into a USB port on your tablet or computer. Pairing is done when the status changes to “Connected.” Pairing can take several minutes but you’ll see a progress bar. When it does, tap or click the tracker again and choose Pair.Make sure your tracker is nearby and wait for it to reappear in the devices list.Tap or click the tracker name and choose Remove Device.If you see something other than “Connected”:.Bluetooth should be on, and you should see your Fitbit tracker on the devices list with the word “Connected” below it.
For instructions, see How do I charge my tracker? Fitbit Blaze does not come with a wireless sync dongle for Blaze, plug the tracker into your computer via the charging cable. If your tablet or computer does not support Bluetooth, you’ll need to insert the wireless sync dongle that came with your tracker into a USB port. Welcome to the Fitbit Community guys ! If your tracker will not sync with your Bluetooth-enabled tablet or computer running the Fitbit app for Windows 10, it’s possible that the Bluetooth signal is weak or compromised.
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